IT Support Technician
4C Strategies is the leading provider of training readiness and organisational resilience solutions. With over 20 years of expertise, we support high-profile international institutions, global enterprises and armed forces across 100 countries. We help our customers to train effectively and be ready for the resilience challenges ahead.
Our innovative Exonaut® platform empowers capability development, building on key insights for when it matters the most. Our experts work alongside our customers, preparing their operations for the future, allowing them to transform training, rethink risk, manage crises, and uphold continuity. With offices around the world, we are never far away. Be Ready. Be Resilient. Foresee
Your Role
4C Strategies are expanding our Nordic IT-team with an IT Support Technician who will primarily support our Software Development department in Malmö. Here, you will support our developers in maintaining and operate the IT-environment, as well as deliver more general IT-support locally.
You will be a key player at the Malmö office and work closely with our development teams, why both experience and interest in working directly with development teams are importan. However, you will also be part of the IT-team of 7, based in Stockholm and London and in close cooperation with these colleagues on daily basis.
For this, we believe you are used to independent work and have a strong self-drive.
Your main responsibilities will include:
- Provide general technical support to the Software Development Department, primarily the DevOps team.
- Setup and maintain an environment of software tools to produce high quality, secure and configuration-controlled software Products.
- Investigate and resolve technical issues related to DevOps and Development environments.
- Maintenance of local network infrastructure and servers with Windows and Linux.
- Installation, configuration and maintenance of developer devices such as laptops, phones, tablets etc.
- Perform on site IT support. This will include workstations, laptops, printers and meeting room devices
About you
You will be a self-starter, with excellent problem-solving skills and a can-do attitude. You will have the ability to build trust and create good relationships to all colleagues and when necessary, to external clients. You will be adept at developing great teams to achieve success.
We believe you have
- 3 or more years of experience in a similar role at a software company, supporting developers
- An academic degree or other relevant education
- Excellent communications skills, both english and swedish
- Ability to build trust, value others and communicate effectively
- A great self-drive
Additional information
Start date: upon agreement
Employment type: full time (with six months probationary employment)
Location: Norra Neptunigatan 42, Malmö
As our customers operate within fields that require security clearances, all employees of 4C Strategies need to be able to obtain a security clearance if required. Swedish citizenship or citizenship is an absolute requirement for the position.
- Team
- Tech
- Locations
- Malmö
Malmö
About 4C Strategies
4C Strategies is a leading provider of organisational resilience and military training management solutions through our Exonaut® software and advisory services. We work in mission-critical environments; supporting capability development, business continuity, risk and crisis management.
Founded in 2000, 4C Strategies today serves military, public and private clients in more than 100 countries around the globe. We combine the power of digital innovation with industry expertise to build a safer society.
Our global team of resilience professionals, software engineers and training experts are based out of the UK, US and Sweden.
IT Support Technician
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